Retail Solution

Retail and distribution sectors for end consumers in the Bottom of the Pyramid (BoP) are growing fast world-wide. SourceTrace offers a robust and proven remote transaction software for mobile workforce such as sales persons, delivery trucks and payment collectors. With the SourceTrace ESE™ platform, manufacturing companies can generate inclusive business opening new distribution and sales channels in the Bottom of the Pyramid.

Benefits

With the SourceTrace ESE™ Retail solution, organizations achieve:

• Global visibility of operations
• Greater transparency
• Real-time business intelligence
• Reduced operational costs
• Increased internal controls
• Better resource management
• Increased capacity to grow

Modules overview

The SourceTrace ESE™ Retail solution is designed specifically for the retail and distribution markets and inclusive business. The core modules of ESE™ Retail solution are:

ESE™ Remote for Retail modules

1. Enrollment

The “Enrollment” module enables your business to capture information directly on the field.

• Provides a unified and up-to-date client database
• GPS technology and photos traces the location of the client
• Captures shopkeeper or end consumer information

2. Sales and Distrubution

“Sales and Distribution” module enables the efficient data capture of new orders and direct sales, and later deliver the orders.

• Capture product orders at the source and send it for back office processing
• Do direct sales delivering products in real time
• Check inventory availability and delivery date

3. Payment Collection

“Payment Collection” module enables the remote mobile workforce to securely receive and record payment.

• Keep track of all the outstanding invoices
• Receive receive payments for partial or total invoice amount
• Printout payment receipt

4. Mobile Workforce tracking

“Mobile workforce tracking” module automatically captures the GPS coordinates from where the mobile worforce or truck is located. GPS coordinates are captured along with every transaction or triggered by a timer, e.g. every 10 minutes.

• Understand the truck path and fuel consumption
• Optimize the truck routes
• Enhance the productivity of the mobile workforce
• Increase the controls

5.  Market Analysis

“Market Analysis” module enables consumer goods companies to understand the real situation at retail, small stores and customer level.

• Compare the product prices with the competitors
• Understand product availability on the shelf
• Capture visual data of product display and marketing materials

6. Customer Satisfication

“Customer satisfaction” module enables your business to capture customer satisfaction related data directly on the field.

• Capture and transmit customer satisfaction surveys
• Capture Mystery Shopping data
• Collect customer feedback

ESE™ Server for Retail modules

1. Business Reporting

Access to insightful business reports on a single client level or at a group, regional or global level.

• Client profile data and account status
• Orders and Sales
• Direct Sales and Delivery
• Sales Volume

2. Remote App management

Manage the ESE™ Remote application from a central location and publish updates over-the-air.

• Reduce the operational and IT costs
• Schedule updates based on your business requirements
• Increase the service availability and reduce downtimes

3. Device and Agent Management

Manage remote Agents and Device using a centralized Web application.

• Create, enable and disable Devices
• Create, enable and disable Agents
• Assign credentials and link Agents to mobile Devices

4. Client data management

Access to the client profile data and update the information using the Web application.

• Create and update client profiles in the database
• Keep up-to-date the information about all the mobile workforce

5. Executive Dashboard

The Executive Dashboard present real time information of key business indicators in graphical charts.

• Understand the operations and compare it against previous and forecasted data
• Visualise “Top ten” charts, including top Sales Product, Volume and Amount per Agent

6. Digital Mapping

Visualize georeferenced transactions and data to get a completely new view of your business.